Terms & Condition
Terms & Conditions
Last Updated: September 2026
These Terms & Conditions ("Terms") govern your use of the ProTanza Company Ltd website and your interactions with our website and services. By accessing or using this website, you agree to comply with these Terms. If you do not agree with any part of these Terms, please discontinue use of the website.
1. About ProTanza
ProTanza Company Ltd is a professional enterprise providing general supplies, tender bidding and procurement support, sourcing and supply coordination, institutional and corporate supply solutions, and customized business support.
Information presented on this website is provided to describe our business, capabilities and areas of service. Website content does not by itself constitute a binding offer, contract, quotation, tender submission, or guarantee that a particular service or supply will be available.
2. Use of This Website
You agree to use this website for lawful purposes and in a manner that does not interfere with its operation, security, availability or accessibility.
You must not use the website to submit false, misleading, unlawful, fraudulent, abusive or unauthorised information, or to attempt to gain unauthorised access to any part of the website or its systems.
3. Website Information
We make reasonable efforts to ensure that information published on this website is clear and accurate. However, information may change from time to time and we do not guarantee that all website content will always be complete, current or free from errors.
Website information should not be treated as a substitute for direct communication with ProTanza where specific requirements, specifications, quotations, tender matters or commercial arrangements are involved.
4. Enquiries and Service Requests
Submitting an enquiry or contact form does not automatically create a contractual relationship between you and ProTanza.
Information submitted through the website may be reviewed to understand your requirements and determine how ProTanza may be able to assist. Any quotation, supply arrangement, procurement engagement, tender-related support or other commercial service will be subject to separate terms, requirements and agreements where applicable.
5. Tender and Procurement Support
Information relating to tender bidding and procurement support is provided for general informational purposes. Specific tender opportunities are subject to their respective requirements, specifications, deadlines, eligibility criteria and applicable procurement procedures.
ProTanza does not guarantee that an organisation will be awarded a tender, procurement opportunity or contract as a result of using our services or contacting us.
6. Quotations and Commercial Arrangements
Where ProTanza provides pricing, quotations, specifications or other commercial information, such information may be subject to confirmation, availability, applicable requirements and agreed commercial terms.
A website enquiry, indicative discussion or general information published on this website does not constitute a final quotation or binding commercial commitment unless expressly confirmed by ProTanza through an appropriate communication or agreement.
7. Intellectual Property
Unless otherwise stated, the content of this website, including text, graphics, logos, visual elements, page layouts and other materials, belongs to ProTanza Company Ltd or is used with appropriate permission.
You may view and use the website for legitimate personal or business informational purposes. You must not reproduce, modify, distribute, publish, sell or commercially exploit website content without prior permission from ProTanza or the applicable rights holder.
8. Third-Party Links and Services
This website may contain links, embedded content or features provided by third-party websites or services. These may include mapping, communication or other external services.
Third-party services operate under their own terms and policies. ProTanza does not control and is not responsible for the availability, content, security, privacy practices or operation of third-party websites and services.
9. Website Availability
We aim to keep the website available and functioning properly, but we do not guarantee uninterrupted or error-free access at all times.
Website availability may be affected by maintenance, technical issues, connectivity problems, hosting services, third-party services or circumstances outside our reasonable control.
10. Limitation of Liability
To the extent permitted by applicable law, ProTanza shall not be responsible for losses or damages arising solely from reliance on general information published on this website or from temporary inability to access the website.
Specific commercial engagements, supplies, procurement activities, tender support or other services may be governed by separate agreements or terms applicable to those engagements.
11. User Communications
When communicating with ProTanza through the website, email, telephone, WhatsApp or other available channels, you are responsible for providing information that is accurate and relevant to your enquiry.
ProTanza may rely on information provided by you when considering your requirements and determining how best to respond.
12. Privacy
Information submitted through this website is handled in accordance with our Privacy Policy. Please review the Privacy Policy to understand how ProTanza collects, uses and protects information provided through the website.
13. Changes to These Terms
ProTanza may update these Terms & Conditions from time to time to reflect changes to our website, services, business practices or applicable requirements.
Updated Terms will be published on this page together with the relevant "Last Updated" date. Your continued use of the website after an update constitutes acceptance of the revised Terms, to the extent permitted by applicable law.
14. Governing Law
These Terms & Conditions shall be interpreted and applied in accordance with the applicable laws and legal requirements of the United Republic of Tanzania.
Where a specific commercial agreement between ProTanza and a client or partner contains separate terms regarding governing law, dispute resolution or other matters, the terms of that agreement may apply to the relevant engagement.
15. Contact Us
If you have questions regarding these Terms & Conditions or require clarification about our services, you can contact ProTanza through:
- ProTanza Company Ltd
- Kinondoni Block 41, P.O. Box 15205
- Dar es Salaam, Tanzania
- Phone: +255 762 572 781
- Phone: +255 759 111 116
- Email: info@protanza.co.tz
By continuing to use this website, you acknowledge that you have read, understood and agreed to these Terms & Conditions.